Biocare

Beauty & Wellness — Support Centre

About Biocare App

The Biocare app allows members to browse our range of professional beauty and wellness services, book appointments at their preferred location, and manage their bookings — all from their iPhone.

Features

Frequently Asked Questions

How do I create an account?

Open the app, tap "Create Account" and enter your name, email address and password.

How do I book an appointment?

Tap "Book" in the bottom navigation, select your service, location, date and time slot, then confirm your booking.

How do I cancel a booking?

Go to "My Bookings", find the booking you wish to cancel, and tap "Cancel".

I forgot my password. What should I do?

Please contact us at biocolimited@outlook.com and we will help you reset your password.

How do I update my profile information?

Tap "Profile" in the bottom navigation, update your details and tap "Save Changes".

Is my personal data safe?

Yes. We take your privacy seriously. Your data is stored securely and is never shared with third parties. Please see our Privacy Policy below for full details.

Privacy Policy

Biocare Beauty Limited collects your name, email address and phone number for the purpose of managing your membership and bookings. We do not sell or share your personal information with third parties. You may request deletion of your account and data at any time by contacting us.

Contact Us

For technical support or sales enquiries, please contact us: